Effective Date: 24/05/2025
Oink BBQ – www.oinkbbq.co.uk
Oink BBQ ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. What Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, delivery/event address.
- Order Details: Booking preferences, event types, dates, catering choices.
- Payment Information: Processed securely through third-party providers. We do not store card details.
- Technical Data: IP address, browser type, device information, and website usage data via cookies or analytics tools.
2. How We Use Your Information
We use your information to:
- Process bookings and provide catering services.
- Communicate with you regarding your booking or inquiries.
- Send updates or important information related to your order or our services.
- Improve our website and services through analytics.
- Comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share your data only with:
- Trusted third-party vendors (e.g., payment processors, email services) as necessary to fulfill your booking.
- Legal or regulatory authorities, if required to comply with the law or to protect our rights.
All partners and service providers are expected to comply with applicable data protection laws.
4. Cookies and Website Tracking
Our website may use cookies to enhance your experience. These cookies help us:
- Understand how users interact with our website.
- Store your preferences for future visits.
You can control cookie settings through your browser. Disabling cookies may impact site functionality.
5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data in certain circumstances.
- Object to processing or request restriction of processing.
- Withdraw consent where processing is based on consent.
To exercise your rights, email us at: info@oinkbbq.co.uk
6. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
7. Data Retention
We retain personal data only as long as necessary to:
- Provide our services.
- Meet legal, regulatory, and accounting obligations.
- Resolve disputes or enforce our agreements.
8. External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, contact us:
- Email: info@oinkbbq.co.uk
- Phone: 07534 836939
- Address: 114 High Garret, Braintree, CM7 5NT